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Annual Staff Awards

The Staff Council of Middle Georgia State University is proud each year to recognize three outstanding staff members with our annual Staff Awards. MGA’s staff serves our campus communities with a dedication to excellence that goes above and beyond, providing exceptional service to our students and their families, faculty members, community neighbors, and to one another. The staff members presented with these awards each year have excelled in the performance of their duties and their attention to the University’s core values of Stewardship, Engagement, Adaptability, and Learning.

The three awards presented by the Staff Council each come with a cash award and a plaque for display in the winner’s workspace:

  • Service Excellence Award – For a staff member who has made exceptional contributions, exceeding normal expectations, to deliver superior service to members of the campus community and/or the community at large.
  • Unsung Hero Award – For a staff member who works behind the scenes, and yet continues to go above and beyond the call of duty to improve the MGA experience for students, coworkers, faculty and/or staff.
  • Champion Award – For a staff member who has exemplified MGA’s core values of Stewardship, Engagement, Adaptability, and Learning.

The winners of these awards will be announced each year at Fall Convocation.

Nominations will be accepted between Feb. 1 and June 1 of each year.

For eligibility information, nomination process, and selection criteria, please click on the sections below.

Nomination process[expand]

Eligibility

All regular full time MGA staff members are eligible for consideration. Previous award recipients are not eligible until five years after receiving the award. Any University employee can be nominated for all three awards. Nominations will not be accepted for individuals who are involved in the selection process.

  • The staff member may be nominated more than once, but not by the same person in the same year.
  • Deans, Provosts, Assistant/Associate Vice Presidents, Cabinet, and Staff Council members are not eligible for selection as outstanding staff.

Nomination process

Nominations may be submitted between Feb 1 and June 1 each year. The nomination consists of an email with a brief introduction from the nominating person about the candidate. An attachment that justifies your candidate as a winning choice needs to be included with the email. It is very important when creating this justification document to address the criteria and additional qualities (see below) for the particular award your candidate is being nominated. Nominations should be sent to .

Please follow these steps when nominating someone for an award:

  1. Type up a justification document for your candidate in a Microsoft Word document (this should not exceed 500 words). In the attachment describing the justification for your candidate be sure to review the criteria for the award and include as many items that are attributable to the candidate as possible. These items will be used by the selection committee to evaluate your candidate.
  2. Send an email to with your document as an attachment that details your support for your candidate winning the award.
  3. In the body of the email be sure to clearly state the person’s name, position and their contact information.
  4. In the subject line of the email include the award name and the nominee name. For example: Service excellence nomination for John Doe

Here are the guidelines for the nomination process:

  • There is no limit on the number of nominations per person.
  • All nominees will receive a letter of notification that they have been nominated.
  • Staff who qualify for the award are nominated by their peers and reviewed through an award process conducted by the Professional Development and Staff Recognition Committee of the Staff Council.
  • Nominations may be made by any employee of the University, and in some cases, by currently enrolled students; however, self-nominations will not be accepted.
  • There is an expectation that nominee criteria will map to the MGA core values: Stewardship, Engagement, Adaptability and Learning.

Winner Selection

Nominees are reviewed by the Professional Development and Staff Recognition Committee. The committee will select no more than eight finalists for each award and submit them to an independent committee/individuals who will make the final selection. The award criteria will be used for evaluating the submission of each nominee. Candidates that meet the Additional Qualities for their award nomination(s) will be given extra consideration. Winners will be announced at fall convocation.


Selection criteria[expand]

Service Excellence Award

This award recognizes a staff member who has made exceptional contributions, exceeding normal expectations, to deliver services of superior quality to external or internal customers, partners and/or stakeholders. This honor is awarded to a full-time staff member of MGA who demonstrates exceptional customer service to the University and/or the general public.

Criteria:

  • Goes above and beyond the call of duty in providing assistance to customers
  • Is extremely conscientious in making sure that customers (students, parents, other MGA employees, vendors, community patrons, administration, faculty, etc.) get the guidance they need to fulfill their needs
  • Maintains a steady focus on the timely and courteous delivery of services even under stressful circumstances
  • Makes an effort to network and collaborate with other employees
  • Exhibits a positive and professional attitude when interacting with co-workers, faculty, students, and visitors
  • Teamwork: Works well with others to reach a common goal, complete a project, etc.
  • Contributes personal and professional acts that aid the university in fulfilling its mission, goals, and initiatives
  • Owns problems until fully resolved or handed off successfully to another staff member
  • Uses information from complaints to provide valuable feedback
  • Must have completed two consecutive years of service
  • Can be nominated by University employees and current students and their parents

Additional Qualities:

  • Other examples of excellence not covered in above criteria
  • Volunteer and service work within the university
  • Greeting everyone with a warm and welcoming manner
  • Treats everyone fairly with courtesy and respect

Unsung Hero Award

This award recognizes behind-the-scenes staff members who go above and beyond the call of duty to improve the MGA experience for students, co-workers, faculty and/or staff. This honor is awarded to a full-time staff member of MGA who works hard and believes in a job well done but is seldom recognized publicly for his or her hard work. This individual is continually a dependable resource to the MGA community and is a true benefit to coworkers.

Criteria:

  • Strives to make MGA a better place to work so that others will want to experience the University life as an employee or a student.
  • Recognizes that students are integral to the University’s core mission
  • Knows that his or her success feeds into the success of others and the university
  • Sets an example of commitment and a strong work ethic
  • Gives of himself or herself in an effort to improve the on-campus environment on a daily basis
  • Helps make great things happen at the University
  • Always willing to lend a hand – even if it’s not his or her job
  • Must have completed two consecutive years of service
  • Can be nominated by University employees and current students

Additional Qualities:

  • Is kind and considerate to MGA community members
  • Displays a positive attitude and works well with others

Champion Award

This honor is awarded to a staff member of the institution that exemplifies MGA’s core values of stewardship, engagement, adaptability, and learning. The recipient of this award embraces our vision of transforming individuals and their communities through extraordinary higher learning and their actions have a positive impact on the future of the University, its administration, faculty, students, and fellow staff members.

Criteria:

  • Creates and fosters a positive and productive workplace
  • Contributes to the development of department or division initiatives
  • Promotes or improves the image of the institution
  • Works well with co-workers, other departments and divisions
  • Makes an effort to network and collaborate with other employees
  • Functions as an active stakeholder in the success of the institution
  • Shows loyalty and commitment to increase the overall department or unit performance
  • Champions the success of the University.
  • Fosters comradery among university employees
  • Volunteers for tasks beyond his or her designated job duties
  • Makes members of the MGA community feel appreciated
  • Must have completed two consecutive years of service
  • Can be nominated by university employees only

Additional Qualities:

  • Worked or assisted on a major project
  • Promotes school pride
  • Shows initiative to learn about and promote campus events
  • Represents MGA well in the community
  • Exemplifies qualities of the Unsung Hero and Customer Service Awards
  • Participates in campus staff activities






  LAST MODIFIED: 2/22/2017