Tutoring Policies

Students tutored at the MARC are expected to abide by the following policies

1. Courses
   1. The MARC tutors 1000 and 2000 level MATH courses in addition to Math 3700. All other courses will not be tutored at the MARC without consent from its Assistant Coordinator.
2. Scheduling Appointments
   1. Students should schedule appointments in WConline whenever possible.
   2. Cancellations should be made at least one hour before the start of a session whenever possible.
   3. Any student who cancels their appointment within one hour of their start time will be treated as a No-Show unless an excuse is approved by an Assistant Coordinator.
   4. Students may schedule no more than 2 hours of tutoring per week.
3. Joining Appointments
   1. Students should arrive to their tutoring session with appropriate resources including notes, pencils, calculators, etc.
   2. Students should arrive to their tutoring session having attempted the problems they would like to review.
   3. If a student is more than 10 minutes late to their session, they will be marked as a No-Show unless an excuse is approved by an Assistant Coordinator.
   4. Students joining a digital tutoring session must do so from their computer or tablet, not their phone. Failure to comply may result in being marked as a No-Show.
4. Suspensions and Bans
   1. If a student earns three No-Shows in one semester, they will be suspended from the MARC for two weeks.
   2. If a student earns four No-Shows in one semester, they will be banned from the MARC for the remainder of the semester.
   3. Students should never ask a tutor to help them complete a graded assignment. If this happens, that student will receive a warning and their professor will be contacted. If a student receives three warnings in the same semester, they will be banned from the MARC for the remainder of the semester.
   4. Students who violate MGA's Code of Conduct may be suspended at the discretion of an Assistant Coordinator or Coordinator.